3.5 Basic Troubleshooting
Candidates troubleshoot basic software and hardware problems common in digital learning environments.
Artifact: Instructional Jing Video
Reflection:
This Jing video was created during ITEC 7430. The purpose of this assignment was to use Jing to instruct others through a screencast. This artifact demonstrates mastery of Standard 3.5 because I was able to troubleshoot basic software and hardware problems common in digital learning environments.
I chose to use my screencast to show parents how to subscribe to our 1st grade class blog. We are trying to get away from sending home a ton of paper notices from school and are being encouraged to use our blogs more to post important information that parents need to know. When parents subscribe to the class blog, they receive updates the day they are sent, as opposed to them just visiting every now and then to see what is happening. The subscriptions keep them as current as possible. Unfortunately, some of our parents fail to complete the entire subscription process. Once parents put their email into the subscription sign-up box they are directed to a different page where they have to type in a text code to prove that they are a real person, not a computer. After that, they receive an email to the account they indicated and they have to click on the link provided to finish the subscription process.
Because of all these steps, quite often there are several parents who never fully subscribe to the blog. I thought that creating this screencast video would allow me the opportunity to email this to all the parents so they will know exactly what they will see and what they can expect. Videoing the screencast was a little tricky when it came to the part where I included a screenshot of my school email page. I wanted parents to see what the email subject line looks like and what the content of the email looks like that comes to them from Feedburner. This part was important because they are not often familiar with Feedburner and would just assume that it was a spam email. The problem that I had not considered was that in providing that shot, I was also allowing parents to see what other emails I had in my inbox. There were emails from other parents and colleagues with subject lines in plain view. Thankfully, there was nothing that was inappropriate, the parent email addresses could not be seen in their entirety, and the video does not stay on the page for very long so I am hoping it is not noticeable. These were things that I had not considered prior to recording.
In the future, I will think through every screen first before recording to make sure there is no fear of any inappropriate shots. I believe that having this video available for the parents will result in more parent subscriptions to the blog in the upcoming school year. The assessment will be evident in the number of parents who successfully subscribe.
This Jing video was created during ITEC 7430. The purpose of this assignment was to use Jing to instruct others through a screencast. This artifact demonstrates mastery of Standard 3.5 because I was able to troubleshoot basic software and hardware problems common in digital learning environments.
I chose to use my screencast to show parents how to subscribe to our 1st grade class blog. We are trying to get away from sending home a ton of paper notices from school and are being encouraged to use our blogs more to post important information that parents need to know. When parents subscribe to the class blog, they receive updates the day they are sent, as opposed to them just visiting every now and then to see what is happening. The subscriptions keep them as current as possible. Unfortunately, some of our parents fail to complete the entire subscription process. Once parents put their email into the subscription sign-up box they are directed to a different page where they have to type in a text code to prove that they are a real person, not a computer. After that, they receive an email to the account they indicated and they have to click on the link provided to finish the subscription process.
Because of all these steps, quite often there are several parents who never fully subscribe to the blog. I thought that creating this screencast video would allow me the opportunity to email this to all the parents so they will know exactly what they will see and what they can expect. Videoing the screencast was a little tricky when it came to the part where I included a screenshot of my school email page. I wanted parents to see what the email subject line looks like and what the content of the email looks like that comes to them from Feedburner. This part was important because they are not often familiar with Feedburner and would just assume that it was a spam email. The problem that I had not considered was that in providing that shot, I was also allowing parents to see what other emails I had in my inbox. There were emails from other parents and colleagues with subject lines in plain view. Thankfully, there was nothing that was inappropriate, the parent email addresses could not be seen in their entirety, and the video does not stay on the page for very long so I am hoping it is not noticeable. These were things that I had not considered prior to recording.
In the future, I will think through every screen first before recording to make sure there is no fear of any inappropriate shots. I believe that having this video available for the parents will result in more parent subscriptions to the blog in the upcoming school year. The assessment will be evident in the number of parents who successfully subscribe.